Hotel Solutions completed a major programme of research in May 2011 for Visit Kent to assess the potential for hotel development across Kent and identify requirements for public sector action to support and encourage hotel investment across the county. The research programme included an initial survey of hotel developers to assess their interest in Kent and identify ‘hotspots’ of hotel developer interest in the county. This was followed up by a comprehensive survey of hotels in these ‘hotspot’ locations to compile up-to-date information on hotel performance and markets. This information has formed the basis of a series of Hotel Market Fact Files for the county’s key destinations available through Visit Kent. The work also included the development of the Kent Hotel Planning Policy Guidance document circulated to the county’s planning departments to help inform the development and application of planning policies for hotels.

In 2012 we undertook a further piece of work in Kent to audit the provision of self-catering accommodation, touring caravan and camping sites, and glamping sites.

We were back in Kent in 2015 to update the Hotel Market Fact Files for Canterbury, Ashford, Medway and Sevenoaks, and in 2016 we are currently undertaking work to assess the potential for a hotel in Herne Bay.

‘Visit Kent would not hesitate to recommend Hotel Solutions. Their expertise and knowledge in the field alongside their professional approach made them a great company to work with. For us what was key is the time they spent to understand our needs and how they could deliver what we wanted within our resources. They came up with creative and practical solutions, providing clear advice and a robust evidence base for us to build upon.’

Ruth Wood, Research & Development Manager, Kent County Council